11
March
2026
2
/
6
R
S
P
G
m
b
H
&
C
o
.
K
G
P
r
i
v
a
c
y
P
o
l
i
c
y
f
o
r
t
h
e
R
S
P
C
o
n
n
e
c
t
S
e
r
v
i
c
e
In
order
to
use
the
web
portal,
the
end
customer
must
first
agree
to
the
End
User
Agreement
for
RSP
Connect
on
the
web
portal.
The
legal
basis
for
the
processing
of
personal
data
by
RSP
GmbH
&
Co.
KG,
which
may
be
necessary
for
the
contractual
provision
of
vehicle
and
fleet
management
services,
is
Article
6(1)(b)
of
the
GDPR
,
whereby
RSP
acts
as
the
end
customer’s
data
processor.
Specific
purpo-
ses
of
processing
include,
amongst
others:
(i)
User
management
User
management
by
the
end
customer
to
control
access
rights
within
RSP
Connect,
(ii)
Provision
of
location-based
functions
Google
Maps
and
Apple
Maps
are
used
as
external
media
to
provide
location-based
func-
tions
such
as
route
navigation
and
the
display
of
geographical
information.
These
services
are
provided
by
the
following
third-party
service
providers:
Google
Maps:
Google
Ireland
Limited,
Gordon
House,
Barrow
Street,
Dublin
4,
Ireland
(“Google”)
.
Apple
Maps:
Apple
Inc.,
One
Apple
Park
Way,
Cupertino,
California,
USA
("Apple").
When
using
these
services,
information
may
be
transmitted
from
your
device
to
the
respec-
tive
providers.
This
may
include:
Google
Maps:
IP
address,
GPS
data
and
device
location
Apple
Maps:
IP
address,
approximate
location
data,
GPS
data
and
interaction
details
(e.g.
navigation
routes).
Data
is
only
transmitted
when
you
actively
use
functions
that
require
map
services,
such
as
navigation.
Further
information
can
be
found
here
in
the
respective
privacy
policies:
Android:
https://policies.google.com/privacy
iOS:
https://www.apple.com/de/legal/privacy/
(iii)
Provision
of
maintenance
confirmation
workflows
The
digital
signature
(a
representation
of
the
user’s
handwritten
input)
and
associated
me-
tadata
(e.g.
timestamp,
user
who
confirmed,
and
context
of
the
confirmation)
are
proces-
sed
for
verification
purposes.
(iv)
Monitoring
of
Suction
Excavator
machine
functions
To
track
the
vehicle
condition
and
machine
parameters
used
when
operating
RSP
super-
structures,
to
monitor
distances
travelled
using
route
information
and
location
data,
and
for
theft
protection.
(v)
Analytics
services:
Google
Firebase
Crashlytics,
Twilio
Segment,
Mixpanel
The
app
uses
the
analytics
services
Google
Firebase
Crashlytics,
Twilio
Segment
and
Mix-
panel
on
the
basis
of
your
consent.
We
use
these
to
collect
pseudonymous
user
and
usage
data
regarding
the
use
of
the
app
and
web
portal,
specifically
in
relation
to
system
crashes
and
errors
for
the
purpose
of
error
detection
and
resolution
(Crashlytics),
as
well
as
certain
user-triggered
events
(Twilio
Segment
and
Mixpanel)
to
optimise
the
web
portal
and
the
RSP
Connect
app.
The
service
providers
act
as
data
processors
in
this
context.
Please
note
that
this
also
involves
the
processing
of
pseudonymous
but
personal
data
in
the
so-called
third
country,
the
USA,
i.e.
outside
the
EEA.
The
European
Commission
has
(within
the
framework
of
the
so-called
EU-US
Transatlantic
Data
Privacy
Framework)
recog-
nised
the
level
of
data
protection
for
certain
companies
from
the
USA
as
adequate
in
its
decision
of
10
July
2023
pursuant
to
Article
45
of
the
GDPR.
Google
LLC,
Mixpanel,
Inc.
and
Twilio,
Inc.
are
certified
under
the
DPF,
meaning
that
the
adequacy
decision
applies.
11
March
2026
4
/
6
R
S
P
G
m
b
H
&
C
o
.
K
G
P
r
i
v
a
c
y
P
o
l
i
c
y
f
o
r
t
h
e
R
S
P
C
o
n
n
e
c
t
S
e
r
v
i
c
e
rights
under
Chapter
III
of
the
GDPR
against
both
RSP
and
the
end
customer
(as
a
rule,
the
end
custo-
mer
is
the
employer
or
a
lessor
of
these
RSP
vehicles).
(3)
How
can
you
contact
RSP?
RSP
GmbH
&
CO.
KG
Zum
Silberstollen
10
07318
Saalfeld/Saale
Germany
Telephone
+49
36
71
57
21
0
Fax
+49
36
71
57
21
21
Email:
info@rsp-germany.com
If
you
have
any
further
questions
regarding
this
privacy
policy,
please
feel
free
to
contact
RSP’s
Data
Protection
Officer.
You
can
reach
our
company
Data
Protection
Officer
using
the
contact
details
above,
for
the
attention
of
the
Data
Protection
Officer,
or
by
email
at
datenschutz@rsp-germany.com
(4)
Further
information
on
data
protection
at
RSP
GmbH
&
Co.
KG
and
the
rights
of
data
subjects
under
the
GDPR
is
available
at
www.rsp.com/datenschutz
IV.
Which
recipients
receive
data?
(1)
Other
recipients
of
this
data,
in
addition
to
the
two
parties,
are
RSP’s
contracted
service
providers
(the
web
portal
host,
software
manufacturer
Proemion
GmbH,
Twilio
Inc.,
Mixpanel
Inc.,
Google
Ireland
Ltd.).
VI.
Duration
of
storage
(1)
RSP
processes
any
personal
data
for
as
long
as
required
for
the
aforementioned
purposes.
This
means
that
RSP
stores
your
personal
data
until
the
customer
requests
RSP
to
delete
their
account,
or
an
end
customer
stops
individual
data
processing
operations,
or
RSP
has
anonymised
the
data.
(2)
In
the
event
of
a
legal
claim,
longer
retention
periods
may
apply.
In
such
cases,
the
relevant
data
will
be
retained
as
required
by
law
or
for
the
duration
of
the
claim.
(3)
RSP
will
process
anonymised
data
for
extended
periods,
including
for
the
purpose
of
developing
new
vehicles
and
for
research
and
analysis
purposes,
and
also
to
improve
RSP
Connect.
VII.
Updates
to
this
Privacy
Notice
(1)
This
privacy
notice
may
be
updated.
We
will
update
the
date
at
the
top
accordingly
and
recommend
that
you
check
this
document
regularly
for
changes.
Appendix
Processing
of
personal
data
under
the
EU
General
Data
Protection
Regulation
This
appendix
describes
how
RSP
processes
so-called
product
data
and
associated
service
data
genera-
ted
through
your
use
of
an
RSP
vehicle
and
the
RSP
Connect
service.
A
detailed
overview
of
the
data
we
have
currently
identified
as
product
data
and
associated
service
data
can
be
found
in
the
mandatory
information
under
the
EU
Data
Protection
Regulation
regarding
RSP-
Connect’s
connected
products
and
associated
services
,
which
is
available
at
connect.rsp.com.